Patricia C. Kienle, R.Ph., MPA, FASHP
Director, Accreditation and Medication Safety
Sylvia Q. Banzon, B.A., CPhT, CQIA, HACP, PMP, TFCSHP
Regional Data Quality Coordinator
ACPE activity #0204-0000-13-433-H04-T
1 hour (0.1 CEU)
A pharmacist-pharmacy technician faculty team will provide a comprehensive overview of common quality control and quality improvement activities in pharmacy practice, including national quality and safety initiatives during this activity. Process improvement methods and techniques such as Lean, Six Sigma, and Kaizan will be highlighted. Faculty will provide practical tips for identifying projects, as well as measuring and evaluating success.
At the conclusion of this knowledge-based educational activity, participants will be able to
- Explain how quality control and quality improvement are used in pharmacy practice.
- Describe process improvement methods and techniques, such as Lean.
- Outline national quality and safety initiatives with relevance to pharmacy.
For Subscribers, Log In for CE Activities
- CE Monograph